Firmware Versions
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      3. Firmware Versions

      Updating Creamsource Micro and SpaceX Firmware

      Update firmware on Micro Bender, Micro Colour and SpaceX

      Equipment Needed

      • Creamsource Micro Upgrade Cable (PN: CSS-UPG-CBL)
      • Installation Software “Creamsource Calibrator”
      • PC Computer running Windows 10 or above

      Installing Software

      Download the Creamsource Calibrator Utility from the link below.  Install the software.

       Creamsource Calibrator v1.2.4

      Upgrading Firmware

      • Plug the upgrade cable we sent (CSS-UPG-CBL) into the USB port of your PC
      • Plug the other end of the Upgrade cable into the ACCESSORY port on the back of the Creamsource, and make sure the Creamsource is powered up
      • Run the Creamsource Calibrator application, you should see the following screen appear. Click Auto Detect Fixture

      The fixture type should be detected as below, then click OK.

      Click Load Firmware and choose the correct *.UPG file for the fixture:

      For Micro: cs_95_MICRO_Vxx.upg
      For Micro Colour: cs_95_MICRO_COLOUR_Vxx.upg
      For Sky or SpaceX: cs_150_SKY_SPACEX_Vx-x-x.upg

      After this the fixture should reset. If you are upgrading a Mini, Doppio, Sky or SpaceX, you are now done!

      If upgrading a Micro (Bender or Colour) - you also need to do the next step and upgrade the HRD (High Resolution Dimming) unit - wait until the unit has finished rebooting before proceeding.

      Upgrading HRD Firmware [Micro Only]

      • Click Load HRD Firmware and select the correct HRD file:

        For Micro: HRD_MICRO_Vxx.bin
        For Micro Colour: HRD_MICRO_COLOUR_Vxx.bin

      Congratulations! You’re good to go!

      It is a good idea to go to MENU->ADVANCED->Restore Defaults before using the unit, to make sure any new features are initialised correctly.

       

      Troubleshooting

      PROBLEM

      SOLUTION

      Fixture is not found when you press Auto Detect Fixture

      Creamsource is not turned on

      Cable is not plugged into Creamsource or PC

      Try re-powering the Creamsource, and restarting the software and try again

      Driver issue with Windows 10 or Windows 11 - see this link

      Upload stalls and will not complete

      Try re-powering the Creamsource, and restarting the software and try again

      Creamsource shows ‘FIRMWARE DAMAGED’ after upload

      Try re-powering the Creamsource, and restarting the software and try again

      Creamsource still shows ‘UPGRADING FIRMWARE…DO NOT TURN OFF’ after upgrade has completed

      Sometimes an upgrade will fail, and will need to be re-tried. Try re-powering the Creamsource, and restarting the software and try again (the Creamsource will not be damaged if you turn off)

      Creamsource gets stuck on the "Outsight Logo" or keeps resetting

      Try forcing into bootloader mode by holding down the < and > keys (Menu and On/Off) while powering up the unit.  It should display "WAITING FOR UPGRADE".  Try updating again now.